Shipping Policy

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Shipping

Because is a personalized item takes approximately 3- 4 days of handle it and  shipping times are estimates on 6- 16 days for more info in and specific item please send us a message to try to reach your times.  

RETURN SHIPPING

To return your product, please contact us at info@octokraken.com with order number. We will provide individual instructions based on your item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

After you’ve submitted a return request to info@klackarts.com, we will send you and address to send the item.

You need to do your claim on a 30-day return window 

You are responsible for paying for the return shipping costs.